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Welcome to Retro Au Go Go, where you'll enjoy free postage world-wide!

Retro Au Go Go
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FAQ's

FAQs

When will my order arrive?
Your order is most likely going to arrive in approximately 2 weeks depending on your shipping address location. Depending on time of year this can occasionally go slightly over.

What are the colors on the back of the cushions?
Most of our cushions are 2-sided, but if not, it will say in the description.

What are the cushion sizes?
The size options for all products are in the drop down menu near quantities when purchasing.

Do you charge for delivery? We mail for free world-wide!

Where is my order? After placing your order, we will provide you with a tracking number via email. If you don't know your tracking number, please visit our Contact Us page and request an order update. We will then ask for your order number via email and we will go from here!

What is your policy for returns and exchanges? Learn more about our Returns Policy by clicking here.

What payment methods do you accept? We accept a variety of payments depending on your chosen delivery country, these include Visa, MasterCard, Amex, Maestro, Apple Pay, Android Pay, Google Pay, and Paypal.

Can you ship your products anywhere in the world? We ship to most countries. Sadly we cannot control things like inter-country disputes and acts of nature.

How do I get discount codes to use at checkout? Here at Retro Au Go Go, we love to give back to you for supporting us, whether that is simply visiting our page or even purchasing! As a thank you we give out discount codes. You can receive discount codes during sale seasons or by simply signing up to our newsletter!

Are the cushions machine washable? Yes! They are safe to machine wash but do not bleach. Wash separately in cold water.

Are the cushions waterproof? No, they are not. However, they do always look beautiful outdoors. Just be sure to bring them back in when the rain comes!

If you have any more questions or concerns, please do not hesitate to contact us here.